Corporate Governance

Vision

“An economically empowered youth by 2030.”

Mission

“To provide inclusive financial solutions for youths through modern financial technologies.”

Core Values

• Inclusion – Every youth deserves access to financial services.
• Innovation – Creating modern, technology-driven banking solutions.
• Integrity – Upholding honesty, transparency, and accountability.
• Empowerment – Supporting youth to unlock their economic potential.
• Execution – Delivering with efficiency, excellence, and purpose.

Board Charter

The Board Charter outlines the mandate, responsibilities, and governance framework of the Empower Bank Board. It ensures transparent leadership, strategic oversight, and adherence to ethical and regulatory standards.

Customer Service Charter

Our Customer Service Charter defines the level of service every client can expect. It commits the bank to professionalism, fairness, confidentiality, prompt support, and continuously improving service delivery.

Business Conditions

The Business Conditions outline the terms governing the use of our financial products and services, ensuring clarity on obligations, rights, fees, and operational procedures.

Code of Ethics

The Code of Ethics defines expected standards of conduct for employees and leadership. It promotes professionalism, accountability, respect, and compliance with all laws and regulations.